1. Introduction
The protection of your personal data is important to us. This Privacy Policy aims to inform you about the information we collect about you when you visit and use the website https://theravita.com (“Website”), how we use it, the legal basis for processing, your rights and how we protect it.
2. Data Controller
The Data Controller of your personal data is the sole proprietorship with the name: TheraVita Medical PC, with registered office at 192B Leoforos Alexandras Athens 11521, Greece. G.E.MI. 152174403000.
Contact Email for data issues: info[at]theravita.com
For any questions regarding the processing of your data, you can contact us at the above email.
3. Data We Collect, Purpose and Legal Basis of Processing
We collect information that you provide directly to us. For example, we collect information when you participate in any interactive features of our services, fill out a form, request customer support, or otherwise contact us.
The data we collect is as follows:
- Contact Form / Direct Email:
- Data: Name, email, phone and any other information included in your message
- Purpose : To respond to your questions or requests.
- Legal Basis: Your consent, which you provide by submitting the form or sending the email.
- Career Form:
- Data: Full name, email, CV and any other information included in the opening form
- Purpose : To verify and analyze your information and determine if you are suitable for the related opening.
- Legal Basis: Your consent, which you provide by submitting the form.
- Newsletter Form
- Data: Name and email address.
- Purpose: Sending information and promotional newsletters regarding our services and news.
- Legal Basis: Your consent, which you provide upon registration and which you can withdraw at any time.
- Technical Data & Usage Data (via Cookies):
- Data: IP address, browser type, pages you visit, time spent on the site, and other traffic statistics.
- Purpose: To analyze traffic to improve the operation and content of the Website and to ensure the security of our networks.
- Legal Basis: For strictly necessary cookies, our legitimate interest to ensure the functionality of the Website. For all others (Analytics, Marketing), your consent obtained through the consent mechanism (cookie banner).
- Anonymous Data / Third Party Services
We use third party services to collect anonymous data from each visitor to the Website in order to track our traffic and improve our services. Such services are Google Analytics, Google Ads and Facebook Analytics & Remarketing.
For example, these services collect information such as web requests, the data sent in response to those requests, the Internet Protocol address (IP Address), browser type, browser language and conversion information.
4. Cookie Policy
Cookies are small text files that are stored on your device. We use cookies to make our Website functional and to improve your experience.
- Strictly Necessary Cookies: They are essential for the basic functioning of the Website and do not require your consent.
- Analytics/Performance Cookies (e.g. Google Analytics): They help us understand how visitors interact with the Website by collecting information anonymously. They are only installed if you give your consent via the cookie banner.
- Marketing Cookies (e.g. Facebook Pixel, Google Ads Remarketing): Used to display ads relevant to your interests on other websites. They are only installed if you give your consent via the cookie banner.
You can manage your cookie preferences at any time through the consent mechanism on our Website or by changing your browser settings.
5. Data Sharing and Transfers to Third Countries
We do not share your personal data with third parties unless it is necessary to:
- Compliance with a legal obligation (e.g. upon request from judicial or public authorities).
- The protection of our legitimate interests.
- The operation of our Website, through processors (e.g. hosting providers).
To collect statistical data, we use third-party services such as Google (Analytics, Ads) and Meta (Facebook). These companies may be based in the USA. The transfer of data outside the European Economic Area (EEA) is based on the Standard Contractual Clauses approved by the European Commission, which provide adequate guarantees for the protection of your data.
6. Data Retention Period
We retain your personal data only for the period of time necessary to fulfill the purposes for which it was collected:
- Data from contact and career forms: For as long as necessary to handle your request and for a reasonable period of time thereafter for archiving purposes.
- Newsletter Data : Until you withdraw your consent (unsubscribe).
- Cookie Data: The storage duration is defined in detail in the cookie management mechanism.
7. Your Rights
According to the GDPR, you have the following rights regarding your personal data:
- Right of access: To find out what data we are processing about you and to receive a copy of it.
- Right to rectification: Request the correction of inaccurate or incomplete data.
- Right to erasure (“right to be forgotten”): Request the deletion of your data, under certain conditions.
- Right to restriction of processing: Request restriction of the processing of your data.
- Right to data portability: To receive your data in a structured, commonly used format.
- Right to object: To object to the processing of your data, especially for direct marketing purposes.
- Right to withdraw consent: To withdraw your consent at any time, without affecting the lawfulness of the processing that was based on consent before its withdrawal.
To exercise your rights, you can contact us at the email: [info[at]theravita.com]. We will respond to your request without delay and no later than within one (1) month of receipt.
8. Right to File a Complaint
If you believe that the processing of your personal data violates applicable law, you have the right to file a complaint with the competent supervisory authority: Personal Data Protection Authority (PDPA)
9. Data Security
We take all necessary technical and organizational measures to secure and protect your data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. We use encryption (SSL) throughout the Website for secure data transmission.
10. Changes to this Policy
We reserve the right to modify this Privacy Policy. Any changes will be posted on this page with the revised date of the last update. We encourage you to check this page regularly to stay informed.
